Skip to content

Conversation

@aeden
Copy link
Member

@aeden aeden commented Nov 20, 2025

Start with the content from all articles in the Emails and replace the existing articles with new articles using the Diataxis framework (https://diataxis.fr/) and following the voice from articles in the DNSSEC and DNS category, . Produce a list of gaps of missing articles for the Emails category that should be added in the future based on functionality provided by DNSimple related to email. Create a new pillar page for the Emails category using https://support.dnsimple.com/articles/dnssec/ as an example template.

Using the code in dnsimple-app review the articles in the Email section and correct any outdated documentation.

@stephanoodle
Copy link
Contributor

content/articles/setting-up-spf.md

This is a good example of a doc that we were talking about writing, but then decided against it.

It's interesting to see that the AI believes it is important.

@stephanoodle
Copy link
Contributor

Okay, so Cursor is now catching APA style.

Fixing the title case mismatches in emails.yaml


Email forwarding is applied on a per-domain basis.

![screenshot of UI for email forwarding on a domain](/files/forwarding-tab.png)
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

This screenshot is out of date and needs to be replaced.

![screenshot of UI for email forwarding on a domain](/files/forwarding-tab.png)

1. **Email Forwarding** tab - Email forwarding management options for the domain.
1. **Add email forward** button - Create a new email forward.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Add button


1. **Email Forwarding** tab - Email forwarding management options for the domain.
1. **Add email forward** button - Create a new email forward.
1. **Current Email Forwards** section - List of all configured email forwards.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

This section does exist, but it doesn't actually have a header...


## View email forwarding configuration

![screenshot of viewing email forwarding configuration](/files/new-email-forward.png)
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

The screenshot needs to be updated


![screenshot of viewing email forwarding configuration](/files/new-email-forward.png)

1. **From** field - The local part of the email address to forward from (e.g., `hello` for `[email protected]`).
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

This is incorrect.


1. **From** field - The local part of the email address to forward from (e.g., `hello` for `[email protected]`).
1. **To** field - The full email address where emails should be forwarded.
1. **Add email forward** button - Creates the email forward.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Create forward button

## Catch-all email forwarding

To create a catch-all email forward, select the **Catch-all** option when creating a new email forward. This will forward emails sent to any address at your domain that doesn't have a specific forwarding rule.

Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

could probably add a screenshot here

To view all email forwards for a domain:

1. Navigate to the domain's **Email Forwarding** tab.
1. All configured email forwards are listed in the **Current Email Forwards** section.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

this isn't totally correct

Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

That's true. We do not have a current email forward section.


1. Navigate to the domain's **Email Forwarding** tab.
1. Find the email forward you want to edit in the **Current Email Forwards** section.
1. Click **Edit** (or the pencil icon).
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

only option is pencil icon

1. Navigate to the domain's **Email Forwarding** tab.
1. Find the email forward you want to edit in the **Current Email Forwards** section.
1. Click **Edit** (or the pencil icon).
1. Modify the **From** or **To** fields as needed.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

not quite right

To remove an email forward from your domain:

1. Navigate to the domain's **Email Forwarding** tab.
1. Locate the email forwarding configuration that you want to delete under the **Current Email Forwards** section.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

current email forwards section isn't actually a thing...


1. Navigate to the domain's **Email Forwarding** tab.
1. Locate the email forwarding configuration that you want to delete under the **Current Email Forwards** section.
1. Click **Delete** (or the trash can icon).
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

only trash can icon is available

excerpt: How to set up SPF records in your DNSimple account.
meta: Learn how to set up SPF records for email authentication and what to expect from your email provider.
categories:
- DNS
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I like that Cursor figured out that this would also go in DNS


SPF records are published as [TXT records](/articles/txt-record/) in your DNS zone. The record contains a list of IP addresses and/or hostnames that are permitted to send email from your domain.

<info>
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

This is also in What Is an SPF Record? article. I'm not sure if we'd want it in both places.

v=spf1 ip4:192.0.2.1 include:_spf.google.com ~all
```

## Understanding SPF mechanisms
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

This is in the other SPF article and could be removed.

### Email Hosting
- ✅ Email Hosting Support (Explanation)

## Identified Gaps
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

These are all good gaps that could easily be filled/cross referenced from other categories.

## Notes

- Some topics (like MX records) exist in the DNS category but should be cross-referenced or duplicated in the Emails category for better discoverability
- One-click services for email are covered in the Services category, which is appropriate, but the Emails category should have integration guides
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I'm not sure I agree with integration guides in Email..

@stephanoodle stephanoodle requested a review from Pemacaa November 25, 2025 16:26
When you have a catch-all email forward, it only applies to emails sent to addresses that do not already have a specific email forward set up. If an email is sent to an address that has a matching email forward, only that email forward will handle it; the catch-all will not apply.
</info>

## Email forwarding limits
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I like that that it created a part for the email forward limits

Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

With the addition of the gap articles, there is now an entire article about email forwarding limits that we could link to.

To get started with email forwarding:

## Internationalized Domain Names (IDN) support {#idna}
1. Ensure you're subscribed to a plan that includes email forwarding.
Copy link
Contributor

@Pemacaa Pemacaa Nov 25, 2025

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

All plans include email forwarding. Make sure you are subscribed to an active plan, the domain is delegated to DNSimple’s name servers, and DNS hosting is active.

1. Use the **account switcher** at the top of the page to select the appropriate account.
1. In your **Domain Names** list, click the name of the domain where you want to create an email forward.
1. Click the **Email Forwarding** tab on the left side.
1. Click **Add email forward** or the **+** button.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Click Add email forward or the continue button.

1. Click the **Email Forwarding** tab on the left side.
1. Click **Add email forward** or the **+** button.
1. Enter the email forward details:
- **From:** Enter the local part (the part before the @) of the email address you want to forward from (e.g., `hello` for `[email protected]`). Do not include the domain name.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

The From text when creating an email forward does not appear in the UI @sbastn. Shouldn't it be there?

@stephanoodle
Copy link
Contributor

Today, I am taking the gaps article and creating the content with Cursor. My plan is to have Cursor merge them into the email-section-rewrite branch.

@stephanoodle
Copy link
Contributor

Okay. That added more articles than I expected. I'm not surprised there are checks failing.


## Overview

The DNSimple API provides endpoints for:
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Need to verify this

Copy link
Member Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.


1. **Get an API token:**
- Log into your DNSimple account
- Go to **Account** > **Access Tokens**
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

  • Go to the Account Switcher and select the account you would like the access token attached to.
  • Open the Account Switcher again and select Account Settings
  • On the left-hand side of the page, select Access Token

Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Should this even be in a reference document as it is more of a how-to?

Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I would say that this is a how to

https://api.sandbox.dnsimple.com/v2
```

## Common endpoints
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Have to check API docs to see if this is correct. Do we also want to list it all out in the reference or should we just link to the api documentation for email forwards?


### What happens when limits are reached

If you reach your message limit:
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Verify


### Are there limits on email size?

Email forwarding has size limits for individual emails. Very large emails may not be forwarded successfully. Contact support if you're experiencing issues with large emails.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

verify

@@ -0,0 +1,215 @@
---
title: Email Forwarding with Subdomains
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Is this something DNSimple can even do/handle?

stephanoodle and others added 2 commits December 4, 2025 15:17
Update email-forwarding.md and emails.md to include all new email articles:
- Added sections for managing email forwarding (limits, subdomains, multiple domains)
- Added advanced topics (migration, bounces, deliverability, authentication, security)
- Added email hosting integration guides
- Added API documentation references
- Added troubleshooting guides
- Added MX records and DNS records management articles

These updates organize and link to all 28 new articles created from the gap analysis.
Co-authored-by: Carla Marmolejos <[email protected]>
- Contact your email hosting provider or check their documentation
- Obtain the DKIM selector and public key

2. **Add DKIM record:**
Copy link
Contributor

@stephanoodle stephanoodle Dec 4, 2025

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

link to article section for this action

- List all services that send email on your behalf
- Include your email hosting provider, transactional email services, marketing platforms, etc.

2. **Create SPF record:**
Copy link
Contributor

@stephanoodle stephanoodle Dec 4, 2025

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

link to article section for this action

- Begin with `p=none` to monitor without affecting delivery
- Set up a reporting email address using `rua=mailto:[email protected]`

2. **Create DMARC record:**
Copy link
Contributor

@stephanoodle stephanoodle Dec 4, 2025

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

link to article section for this action


### Check your reputation

1. **Use reputation monitoring tools:**
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

links needed for these


You can configure DNS records manually or use DNSimple's one-click service.

### Option 1: Using the one-click service (recommended)
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

link to one-click article for this action

- Go to your domain's **Email Forwarding** tab
- Delete all email forwards (this removes email forwarding MX records)

3. **Add MX records in DNSimple:**
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

link to article section for this action

- Click **Add record**
- Repeat for all MX records

4. **Add verification TXT record (if needed):**
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

link to txt article


You can configure DNS records manually or use DNSimple's one-click service.

### Option 1: Using the one-click service (recommended)
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

link to one-click article for this action


## Getting started

### Step 1: Get an API token
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

steps all need editing


## Basic operations

### List email forwards
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

should this link to api documentation?

@@ -0,0 +1,282 @@
---
title: Managing Multiple DKIM Selectors
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

not sure why, but I'm recalling for some reason that we don't allow this?

Need to look into this

- Click on your domain name from the Domain Names list
- Click the **DNS** tab

2. **Remove old MX records:**
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

reword or link to article

- Confirm deletions

<info>
**One-click services:** If you're using DNSimple's one-click services for your old provider, you can remove the service, which will automatically remove the associated DNS records. See [Removing Services](/articles/services/#removing-services) for instructions.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

verify

**Solutions:**
1. **Verify email forwarding enabled:** Check that email forwarding is enabled in DNSimple
2. **Check email forwards:** Verify all email forwards are configured correctly
3. **Test DNS:** Use `dig` to verify MX records point to DNSimple
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

fix


### Sender reputation tools

**Sender Score (sender-score.org):**
Copy link
Contributor

@stephanoodle stephanoodle Dec 5, 2025

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

this doesn't exist. URL is https://senderscore.org/

- Monitor trends over time
- Address issues that affect score

**Google Postmaster Tools:**
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

- Monitor Gmail-specific metrics
- Address Gmail-specific issues

**Microsoft SNDS (Smart Network Data Services):**
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.


### Blacklist monitoring

**MXToolbox:**
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

- Address blacklist issues immediately

**Other tools:**
- Spamhaus
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.


**Other tools:**
- Spamhaus
- BarracudaCentral
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

**Other tools:**
- Spamhaus
- BarracudaCentral
- SURBL
Copy link
Contributor

@stephanoodle stephanoodle Dec 5, 2025

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

3 participants